Updated on 04 February 2025
Complaint Submission Form
Please provide detailed information about your complaint. All fields marked with * are required.
We will acknowledge receipt of your complaint within one (1) week and aim to resolve it within four (4) weeks. If additional time is required, we will provide regular updates.
For further inquiries, please contact our support team at support@lexim.digital.
Other Contact Methods
Choose your preferred way to submit a complaint. We will respond to all complaints regardless of the submission method.
Send your complaint to support@lexim.digital
Phone
+971 (0)4 375 1987 (9 AM - 6 PM GST, Monday-Friday)
Postal Address
Lexim Trading DMCC, Mazaya Business Avenue 2201, Tower AA1, First Al Khail St, Jumeirah Lake Towers, Dubai, UAE.
Regulatory Authority
Virtual Asset Regulatory Authority (VARA) - Visit vara.ae for additional guidance.
